For non-members, cancellations should be made online via your online account. For members, you can contact the practice directly on the Members' dedicated phone line. Appointments can be cancelled up to 24 hours in advance. After this time they are non-refundable, per our cancellation policy.

To cancel, please visit our website and click Log in. Once signed in with the email used for the booking, you can view appointments (Menu --> Appointments) and from here open individual appointments and cancel. For help with cancelling or rescheduling an appointment please read this article.