The majority of patients seen at Mayfield Clinic are 'self-pay', meaning that they pay for their appointments at the time of booking by credit or debit card, and they are personally responsible (or their guardians) for paying for any investigations conducted during the consultation (for example, blood tests).


How can my insurer pay for my appointment?

Occasionally, we work with patients who wish for their insurance to their appointment fees. Guidance is available in the drop downs below.


- BUPA or Axa Global


Standard UK private health insurance policies - such as those with BUPA, Axa or Vitality - will not cover private GP appointments. Selected 'international' policies for these providers will - for example, BUPA Global, Axa Global. 

In these cases, we recommend that you pay for your appointment and reclaim the fees from your insurer directly. At the time of your appointment, please let our clinicians know if you need a diagnosis added to your invoice.


- Other international insurers


If an insurer is able to provide a 'Guarantee of payment', then we are able to accept an appointment booking without upfront payment. In this case, please follow these steps:

  1. Contact your insurer and ask them to send a guarantee of payment for your appointment. This should:

    1. Cover a minimum of £375

    2. Should indicate if additional tests or medication are included

    3. Should contain your name and email address

  2. The guarantee of payment should be emailed to info@mayfieldclinic.co.uk. 

  3. Please email the practice with your preferred appointment time and date and we'll book this in directly for you 

Insurers that we regularly work with on this basis include:

  • Cigna

  • GeoBlue

  • Assist Card

  • Japan Assist


    Please note, if your insurance company will not cover costs incurred in a service that you have utilised, you will be liable for the cost. Please check before booking.