Questions about Mental Health appointments 4

• Can I see the GP about my mental health concerns?
• How do I book a psychologist appointment?
• How do I book a psychiatrist appointment?
• Can Dr Bruno see patients under 18?

Blood test appointments 1

• How do blood test (phlebotomy) appointments work?

Request for medication 1

• How do I order a repeat prescription of my regular medication?

Completion of medicals for employment visa sports or study 1

• How do I book a medical for university entrance/ employment/sport or visa?

Questions about COVID-19 Tests 17

• What COVID test should I take for travel?
• When should I take my travel COVID test?
• What COVID tests are you used to detect current infection?
• How do I return my COVID test sample?
• Can I buy my COVID self-test kit in advance?

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Questions about the labs 2

• Are COVID test samples processed over the weekend?
• Are your COVID testing labs UKAS accredited or registered?

Refunds and cancellations 2

• What is your refund policy for COVID test kits?
• What is your cancellation policy?

Questions about COVID Testing Appointments 3

• Should I bring ID to an appointment-led COVID test?
• Am I allowed to attend the clinic whilst in travel quarantine?
• How can I connect to a video call appointment?

Questions about Antibody Testing 12

• How is an antibody test performed?
• Is there an age restriction on Antibody tests?
• What is the difference between venous and capillary sampling?
• What is the difference between the Roche and VirTus tests?
• What will a spike protein antibody test identify?

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Questions about bookings 6

• How do I book a PCR test?
• How do I book a Proof of Recovery Certificate?
• How do I book a Rapid Antigen/Lateral Flow Departure Test?
• Booking query: How do I book for more than one person?
• How do I cancel my appointment?

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Questions about specific destinations 3

• What are the entry requirements for Australia?
• What are the entry requirements for France?
• What are the entry requirements for the USA?