Appointment administration

How do I book an appointment?
To book an appointment, please visit our website:   Book an appointment Members' can book via telephone or WhatsApp using the Members phone numb...
Mon, 17 Feb, 2025 at 12:42 PM
How do I cancel an appointment?
You can cancel your appointment through the appointment confirmation email you received.    Upon cancelling your appointment, any pre-paid consultati...
Thu, 6 Mar, 2025 at 9:29 AM
How do I reschedule an appointment?
You can reschedule your appointment by viewing the appointment confirmation email or SMS, and clicking the link to manage or reschedule your appointment. ...
Wed, 22 Jan, 2025 at 9:49 AM
What is your cancellation policy?
What is your cancellation policy? We require full pre-payment to secure your appointment with a healthcare professional. Appointments can be cancelled f...
Wed, 22 Jan, 2025 at 9:49 AM
What happens to my appointment fee if I do not attend my appointment?
In the event that you do not attend your appointment, our Terms & Conditions dictate that within 24 hours of an appointment, appointment fees are non-r...
Wed, 22 Jan, 2025 at 9:49 AM
What if I need another service or more advice after my appointment?
Appointments booked at Mayfield Clinic cover a specific time-slot, for example 11:00-11:30. During this appointment time, our clinicians are available to p...
Wed, 22 Jan, 2025 at 9:49 AM
I'd like to book with a specific practitioner
You can search appointment availability for specific clinicians by visiting the clinician's profile page on the website, and selecting 'Book now...
Wed, 22 Jan, 2025 at 9:49 AM
How do I book if my insurer is paying?
The majority of patients seen at Mayfield Clinic are 'self-pay', meaning that they pay for their appointments at the time of booking by credit or de...
Wed, 22 Jan, 2025 at 9:49 AM